"Something went wrong. Please try again."
This error appears on the AI Planner page after submitting a description.
What to check:
- Your internet connection is active.
- The description field is not empty.
- Both start date and end date are set.
What to do:
Click Plan with AI again. If the error persists, try simplifying your description and resubmitting.
The proposal is marked INVALID
A red banner on the Proposal Review page says "Some required details need attention" and lists specific errors. The Approve and create trip button is disabled.
What to do:
- Read the error messages listed under the banner.
- Use your browser's back button to return to the AI Planner page.
- Revise your description to address the listed issues — for example, add a missing start location or clarify conflicting dates.
- Submit again.
The proposal has warnings (VALID_WITH_WARNINGS)
An amber banner lists scheduling concerns. The proposal can still be approved.
What to check:
- Review each warning. Common warnings include: a day with more driving than your stated limit, a stop with an ambiguous location, or a tight connection between a drive arrival and a meeting.
- Expand each day card to see which specific stops or drives triggered the warning.
What to do:
- If the warnings are acceptable, approve the proposal. You can adjust stops and segments in Road Travel after approval.
- If the warnings indicate a real problem, go back and revise your description.
A location shows "Location needs review"
An amber warning appears on a commitment row saying the location needs review, with a reason.
What this means:
The AI could not confidently identify the location from your description. The stop is included in the proposal but the coordinates may be incorrect.
What to do:
- Approve the proposal if the overall structure is correct.
- After approval, open the stop in Road Travel and update the location with the correct address or coordinates.
The proposal does not match my description
The AI interpreted your description differently than intended.
What to do:
- Go back to the AI Planner page.
- Be more specific in your description:
- Use city names rather than vague references ("Kelowna" rather than "the Okanagan")
- State fixed times explicitly ("Tuesday at 9:00 AM" rather than "Tuesday morning")
- Specify your starting location and return location
- State your transport mode explicitly ("Driving")
- Submit again.
"Approval failed. Please try again."
This error appears when clicking Approve and create trip.
What to do:
- Wait a moment and try again.
- If the error persists, use the Feedback button to report the issue with the proposal ID visible in the page URL.
AI planning is not available on my account
The AI Trip Planner requires a PRO plan or above. If you are on the FREE plan, the page indicates that an upgrade is required.
Go to Settings → Billing to review your plan.